
John Smith
log in to app, makes me sign in every time. it will open my browser to log in, I'll punch in my information, it then sends me back to the app and prompts me to sign in again. I've updated it, uninstalled and reinstalled, turned my device off and back on. this is getting really annoying. I can't see my bill, can't track my device that should have been repaired and returned by now. been this way on multiple devices. no excuse for a communications company to have such a terrible app
2 people found this review helpful
Charter/Spectrum
April 27, 2026
We are sorry to hear you’re having issues with the app. If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select “Ask a Question”. Thanks! ^Edward

Amanda Demuth
Don't get it. It used to work but now it doesn't. You can't watch anything without it buffering or just straight up not playing. I pay for tv, phone, and wifi from them, but cant even watch what i want to. You can watch the adds though. They always make sure they play all the way through with no buffering. It's annoying. Fix the bugs and maybe I'll leave you a little better of a review
282 people found this review helpful

Sue M
We wanted to love streaming to our smart TV using Spectrum. But we hate it. Setting up recordings is easy on my phone app. But watching them on Roku TV is awful. When you try to ff or rewind, you can't see what you're skipping. It's nearly impossible to navigate to different live channels without going back to the home screen, and you can't pause, rewind or ff live TV. Switching from one screen to the next is very slow. All this might be better if I could use my phone app to control the TV app.
721 people found this review helpful
Charter/Spectrum
March 16, 2023
Thanks for the feedback! If you should ever need direct support, want to ask a question or want provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^ET