Microsoft Authenticator

Microsoft Corporation

About this app

Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication or passwordless. You also have additional account management options for your Microsoft personal, work or school accounts.

Getting started with multi-factor authentication

Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The one-time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.

Getting started with passwordless

Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

Microsoft personal, work or school accounts

Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.

Optional Access Permissions

Microsoft Authenticator includes the following optional access permissions. All these require user consent. If you choose to not grant these optional access permissions, you can still use Microsoft Authenticator for other services that do not require such permission. For more information see https://aka.ms/authappfaq

Location: Sometimes your organization wants to know your location before allowing you to access certain resources. The app will request this permission only if your organization has a policy requiring location.

Camera: Used to scan QR codes when you add a work, school, or non-Microsoft account.

Read the contents of your storage: This permission is only used when you report a technical problem through the app settings. Some information from your storage is collected to diagnose the issue.

Ratings and reviews

My app stopped working and nothing I've tried has been able to fix it. When I open the app it just freezes on the logo. I use Microsoft for work and also use several of the apps on my phone since I frequently leave the office for work. There is some kind of outage across Microsoft apps on Samsung which is cutting off communication between me and my team.

Update: now the app is just broken and won't even open. Crazy that such a huge company can't even make a service they require I use to access their other products work consistently. Don't bother using Microsoft products. Doesn't consistently get notifications so signing in takes forever and about a third of the time I just can't sign in. Not to mention how garbage it is when you need authenticator to give you a code to change settings in authenticator.

Why doesn't it work anymore?? This is the only app I am allowed to use for work and I have not been able to get past the logo screen for a week now. I have cleared cache data, Uninstaller and reinstalled, at least once a day, and I still can't get past the logo screen for it to tell me the app isn't working. I have even uninstalled numerous apps thinking that it may be the issue. It is not.