British Airways

British Airways plc

About this app

The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.

Features:

- Timeline
Including live travel and flight information, and convenient tools and tips for your journey – all shown in a simple card format. See a countdown to your flight, find out which terminal and gate you need to go to and keep up to date when things change.

- Boarding passes for more than one passenger
Now up to eight individual mobile boarding passes can fit on just one phone, provided everyone travelling together is on the same booking reference number.

Multiple boarding passes are available from the following departure airports: Aberdeen, Amsterdam, Basel, Belfast, Dublin, Dusseldorf, Edinburgh, Geneva, Glasgow, Jersey, Leeds, London City, London Gatwick, London Heathrow, Manchester, Vienna, Zurich.

Bookings which contain an infant passenger cannot currently use multiple boarding passes.

- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.

- Widget
You can add the British Airways widget to your phone's home screen and get the latest information on your next flight, as well as quick access to boarding passes.

- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares to over 400 destinations or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.

- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.

- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.

- Exclusive features for Executive Club Members
Executive Club members can use our app to check their Avios, Tier Points and full transaction history. Get flight updates sent straight to your device. Those using TAG, our digital bag tag, can also update it within the app after checking in.

Not an Executive Club member yet? Join for free on ba.com.

- Permissions
We need access to your calendar and email to let you add and share bookings. We also need access to your camera and Location and Bluetooth Services to link with TAG, our digital bag tag.

Finally, we need permission to send you notifications.

Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
https://www.britishairways.com/en-gb/offers/terms-and-conditions/british-airways-license-agreement

Ratings and reviews

App is very difficult to use and continues to crash (yes, latest version installed). I expect an airline's app to be functional for check-in and boarding pass retrieval. However, this one continues to not save information and provide error messages stating it is unavailable. Frustrating before an international flight.

Even the budget airlines in the US have much better apps than whatever this is. Just such clunky layouts and features. I checked into my flight but that information isn't reflected on my home page, nor will they give me the mobile boarding pass because they can't verify my check in status. The email version of the boarding pass contains incorrect terminal information. It's mentioning a terminal that simply does not exist at my airport. I mean goodness! What kind of airline is this?

Absolutely the worst app I've ever used. It should not take a half hour to simply check in for a flight. But this app repetitively asks for the same info before proceeding. Every time I try to do something, it says my info is incomplete even thoI've entered x times. Then it wants a 12-digit ticket number which it should know from my booking. If I open another app to fetch my passport number, then immediately when I return to this app, it proceeds as though I hit submit and I get an error. Fail

What's new

We’re always working behind the scenes to improve the British Airways app by making it faster and easier to navigate.