Securus Mobile

Securus Technologies, LLC

About this app

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.

Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!

Please note : Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.

The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.

Ratings and reviews

Why can't a government funded company manage to create a simple messaging app that's at least as good as the WORST privately funded app. It crashes often, sometimes deletng complete messages. There's no "sent date", but the worst is that I often can't see ANY text below the keyboard when it's up, so can't see what I'm typing! And why can't the app stay open or at least logged in, when I have to pick up a call or use another app for a few minutes? Argghhh! Terrible app.

Other facilities: DONT USE! Worst app! They don't care tho because you have no option but to use it if you wanna talk to your loved one. App crashes almost DAILY. Randomly says you're blocked when you're not. Calls break up constantly or person sounds underwater. You only get 160 characters per text which is NOTHING & at 10cents each it's VERY expensive. Plus the fees are insane/lie. Claims "just a $3 fee", then adds more fees at the end! WORST APP EVER! Do not get this app if you're a facility

This app boots you out 5 times before I try to login, then an error message. I am able to send and receive emails okay, but I'm not able to get my inmates calls. My phone doesn't ring and I'm not able to connect through advanced connect. So I have called securus about the issue and they said that the inmate is probably calling me wrong or doesn't have any funds in his account. I have funds and so does he so it makes no sense. The issues need to be fixed as you can see all bad reviews with this!

What’s new

Improvements and minor bug fixes.