Booksy for Customers

Booksy International sp. z o.o.

About this app

Booksy makes it easy to book your self-care appointments anytime, anywhere so that you can get on with your day. Browse our marketplace to find your favorite providers, compare pricing, read reviews, and make your next booking.

Discover: Not sure where to start? Use our search tool to find your favorite provider or service.

Book 24/7: Check for available appointments without having to pick up the phone. Simply find a time that works for you and get on the books.

Make Changes On-the-Fly: Cancel, reschedule, or rebook appointments easily - all from your Booksy app.

Get Notified: You’re busy, we get it. We’ll send reminders so you never miss an appointment.

Contactless Payments: Ditch cash or cards! Pay directly through Booksy if your provider uses Mobile Payments.

Scheduling appointments shouldn’t feel like a chore. Booksy makes it easy to book all of the services you love, from the palm of your hand.

For business owners looking to streamline the day-to-day, check out Booksy Biz, our app for providers. You can also give us a shout to learn more: [e-mail].

Ratings and reviews

I will never do business with anyone that uses this app again. It has always felt jankey. I went to make an appointment and it asked if I wanted to leave a 25% tip. I adjusted my tip and hit the checkout button. Somehow the tip was still added. There's no edit tip feature available. So I tried to cancel and rebook but the money was already being withheld from my account. I tired to call the stylist to rectify the issues but no response. Booksy practically have no customer service options.

My first experience using this app to book was a disaster!!! The barber didn't show up after confirming the appointment. I wasted time and fuel only to be told that barber does not open on Sundays. Booksy won't let me leave reviews because it's a no show! That's the most ridiculous thing! Google still the best out there for finding reliable vendors!!

Terrible customer service. I was ripped off by a business on the app. I've so far spent several hours trying to get my money back. Booksy customer support has contacted me twice saying they will investigate, I sent them the info both times, and each time their conclusion is "not our problem, contact your bank." BEWARE OF THIS APP! AVOID IT! THEY DON'T CARE ABOUT USERS!

What’s new

Reviews can now be filtered by rating and staff member(s) to show you only the most relevant ones. Additionally, sorting options allow reordering reviews by newest, oldest, highest rated, or lowest rated.