MyWheels

MyWheels.nl

About this app

Electric shared cars within walking distance

As members of MyWheels, we are convinced that cars are often very useful, but that driving can be much smarter. That's why we are car sharers. And that really only has advantages: Together we drive the most sustainable electric cars, it is cheaper because we only pay for use and we ensure that the city becomes more liveable. So less stationary gaze. More and more people believe in this form of Good Sharing. And that's delicious! Because the more car sharers join, the more cars we can park, the greater the convenience for everyone. The Netherlands can make do with far fewer (stationary) cars, and we are happy to show how this can be done.

This is how you use MyWheels.
Carsharing is easy. This is how it works:
• Open the app and click on a shared car near you to book your ride.
• Swipe the car open with your MyWheels app and start your journey.
• End of ride? Park and click finish.

This is how you create an account.
Are you using MyWheels for the first time? Creating an account is very simple. Download the app and create an account. Make sure you have your driver's license at hand and you will be on your way within a few minutes.

Grab the car
• Save on your rides with MyWheels Trips. This way you can purchase your kilometers in advance at a cheaper price.
• Take the car throughout the Netherlands, but always return it to the departure zone or permanent parking spot.

Lookings for some discounts? Check this:
• Invite your friends with your personal code and earn €25 or more.
• Select MyWheels Trips when booking your ride. Affordable kilometer packages for rides from 50km an more!

Want to stay informed about MyWheels? Follow us.
• Website mywheels.nl
• Instagram @mywheels

Ratings and reviews

Good service but unreliable app. The interface of the app is nice. The actual service is good, for car rental, assuming you live near one of their car, but the app is quite unreliable. It kind of scares me that one day I will be in the middle of nowhere and suddenly I cannot enter the car because the app is blocked on some error. Just today, while renting a car, twice the app showed "server error" and stopped responding... Both times restarting the app fixed it, but that's not reliable enough.

Horrible app which has been downgraded constantly in quality and features. Super buggy, I need to login every time, add to calendar feature is not working anymore, doesn't show you anymore how to find the car on the map from where you are, can't have a list of preferred cars (ther was one), the availability of the cars is not clear and you need to try to complete the booking to find out it wasn't available etc. etc. and the service is degrading constantly. Higher prices, dirty cars, less cars.

While service as such is quite nice, their support is not great. There's no phone number to call (except for ride emergency), only email. I'm not sure who they have replying to those emails, but last year when I reported error with their app where I got overcharged, instead of investigating they kept repeating what the app (erroneously) says. Now they reported I got a parking ticket, but I parked in the designated area. They are likely to collect money before I get reply to my inquiry about it.

What's new

New app update available:
Want to add a new phone number to your account or change your existing number? From now on you can easily do this via the app!
Navigation can be handy! For example, when looking for the MyWheels you’ve booked or a charging station nearby. The navigation on iOS didn't work properly for some time, but good news: we’ve fixed it for you!