Pronto - San Diego

San Diego MTS

About this app

PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.

The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.

Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.

You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.

You can track your progress toward a Day or Month Pass in the PRONTO app.

*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).


Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card

Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites

Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access

Need More Help?
Contact PRONTO Support at 619-595-5636

Ratings and reviews

Don't let Pronto determine your route! It guided us to a stop on the wrong side of the freeway, mapping a walk across it to our hotel. Nope, no way across, and it left us with 45 minutes of walking at dusk on roads with no sidewalks or shoulders. Both Google Maps and Apple Maps later gave us the correct routing. Also, it wouldn't let me delete the auto-refill credit card on my Pixel phone (though it let my wife do so on her iPhone) so the app stole $12.50 at the end of our visit to San Diego.

Mid. Sure it keeps my monthly pass at hand, but the departures feature sometimes works. Usually, when arriving at a big station, like Oceanside or Santa Fe, when you select for coaster departures it displays sprinters or trams and doesn't display the coaster. Tram times are rarely accurate... It's not completely terrible but I expected more.

Amazing. Buying passes is easy, and scanning is easy once you have tried one time. What negates that all for me is that it did not tell me that there would be no coaster service for an entire weekend. It let me plan a trip just as normal, but once I arrived to the station by bus, signs said that there would be no service for the entire two days. There were dozens of others waiting who were also unaware. The app is useless if I have to interrogate the website every time I buy a pass.

What's new

1. Ability for users to delete account directly from the mobile app
2. Miscellaneous bug fixes and improvements