Air Canada + Aeroplan

4.7
26.3K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

With the Air Canada + Aeroplan app, seamlessly book flights, manage travel and get the most of your Aeroplan loyalty benefits - all in one place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Check your points balance, track Elite status progress, view recent transactions, and access popular features like the Aeroplan eStore, car rentals, and hotel bookings — all from the app.

BOOK YOUR WAY
Book your next trip using cash, redeem Aeroplan points, or use a combination of Points + Cash. You can even cover taxes, fees, and charges entirely with points for a seamless booking experience.

REAL-TIME UPDATES WITH LIVE ACTIVITIES
Stay informed throughout your trip with real-time updates, now available on your Lock Screen and Dynamic Island. Whether it's boarding, gate changes, or flight status updates - get details at a glance without opening the app.

BAG TRACKING
Track your checked bags from drop-off to carousel. Real-time notifications keep you informed at every step, letting you know if you need to collect your bag at a connecting airport or when your bag is ready at the carousel after arrival.

JOURNEY
Effortlessly navigate your day of travel with the Journey, which offers step-by-step guidance with personalized details tailored to your booking, including pre-travel tips, airport arrival and bag drop information, important connection and layover details, and more.

DYNAMIC BOARDING PASS
Access your boarding pass quickly within the app or add it to Apple Wallet, either way - it's available for offline use. Push notifications dynamically update your boarding pass with any changes, including seat changes and upgrades, ensuring you're always ready to go.

NAVIGATE WITH EASE
Navigate busy airports with ease with turn-by-turn directions and walk times. Now available at 12 airports, including Toronto (YYZ), Montreal (YUL), and Vancouver (YVR).


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Updated on
12 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
25.5K reviews
Emily Christ
31 October 2024
The app doesn't let you log in without installing a browser that I don't want or need. I use Firefox nightly and it expects me to install the regular Firefox. Why you can't log in with any browser, or even just log into the app directly like every single other app ever written, is a mystery. Either way, it's impossible to actually log into the app and therefore completely useless.
1 person found this review helpful
Did you find this helpful?
Air Canada
5 November 2024
Thank you for your feedback. Signing in is optional - features like booking, managing trips, and checking in are accessible without it. For those who prefer to sign in, we support Chrome, Firefox, and Samsung Browser, which don’t need to be set as default browsers. We hope this clarifies.
Samash Nathu
8 November 2024
Aeroplan tab no longer shows status progress. Also, does not show elite baggage allowance - I was denied an extra bag when checking in at DXB, had to speak to the flight manager to resolve - could have been avoided if the app showed elite baggage allowance. To get to full Aeroplan info and benefits, you have to click, get to the mobile website, and sign in again, a slow process that sometimes doesn't even work. Finally, flight info often does not show which terminal the flight departs from.
Did you find this helpful?
Air Canada
13 November 2024
The Aeroplan Dashboard information has been restored as of November 11. We appreciate your patience and understanding as we worked to resolve this. Separately, baggage allowance information in the app is in active development. Thank you.
Gabe Rye
18 October 2024
Buggy, kept erroring out for hours and failing at key moments (had connection with other apps and in status bar). The app also uses scroll down menus in lieu of data entery at multiple points, just let me type (this is extra annoying when working around bugs) Don't recommend, it'd be terrible to try and use on a time crunch. Just go to the airport and talk with a ticket agent...
3 people found this review helpful
Did you find this helpful?
Air Canada
18 October 2024
We apologize for any bugs you encountered. To help us address these issues, we need more specific details about where the app failed and which features you found problematic. Please write digital@aircanada.ca with the subject line “App Review from Gabe Rye - Oct 18, 2024” so we can investigate further. Your feedback is important for improvement.

What's new

In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.