Oticon Companion

Oticon A/S

About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

Ratings and reviews

recently had to upgrade to this, due to the discontinued support for 'Oticon On'... the interface is nice, but the frequent 'disconnects' and choppy media streaming are not; turning off my hearing aids and/or restarting my phone doesn't help, and I'm not in a position to replace my android phone, so don't suggest it. I had NO issues with Oticon On, I don't know why this one was forced onto everyone out of the blue... half a star, if I could leave half of one.

I have a pixel 7a (less than a year old) and have the same problem as others. Really it deserves 1 star because most of the time it is not connected to my devices. I have been on the phone with the Oticon folks several times. The only way I can get my devices to connect is to ask my phone to forget the devices. I then re-pair them through the app. Then within hours usually my right device disconnects , then both. I start missing calls and can't make adjustments. Then I start over again.

It's OK. Don't like to have to keep resetting every time my batteries go weak. Plus, the reason for 3 stars is that it won't allow me to connect directly to my hearing aid without the use of a 3rd device. I have the Samsung S23 ULTRA. VERY DISAPPOINTING, considering my sole purpose, is to connect directly from this app to my Oticon Xceed, which is also high-end. Would like to have more features which you can have more control.

What’s new

This app version comes with smoother switching between programs. It also lets you find and join available Auracast™ broadcasts directly from the app. Auracast broadcast (available with select hearing aids) allows you to connect to public broadcasts in e.g. airports, theaters, lectures.