My Telstra

Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Tracking your order? Making a payment? Getting help?

It’s quicker in the app.

Get in touch
• Just send us a message and you’ll be notified when we reply.

Manage your account
• Update personal details, track payments, manage your services and more.

Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.

Check your internet speed
• Monitor outages, restart your modem and check your internet speed.

Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.

Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.

Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

Security Features
• McAfee-powered security detects and protects against threats, uses ‘Manage All Files’ permission for device scanning, and may request VPN permission for Safe Browsing (permissions are solely for security, not core app functions).
Manage your Telstra services, get help and so much more with the My Telstra app
Updated on
Sep 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 7 others
  • This app may collect these data types
    Location, Personal info and 7 others
  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

Home tab gets a makeover
Check out our new-look Home tab, now with your Profile at the top left.