Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with your clients.


IN THE PRESS
Rover has appeared in:
• The New York Times
• The Today Show
• The Wall Street Journal
• USA Today
• ABC News
• And many more!

Ratings and reviews

The concept is good and, when I can find a sitter, it's great! The problem is that the availability thing doesn't work very well. The app will let me send a request to someone for the morning who is available only in afternoons. It would be so much easier for me to find someone if matches by available time windows was a thing

While I've found great people to work with on this app. It's awkward and clunky to use. And if you want to repeat with the same sitter, you have a different phone number to text every time so you can't save them in your phone. You also can't tip without a review which is a multi step process. I booked the same sitter 3 times within 10 days and had to review every time to be able to tip her. It's also hard to see where a sitter is compared to where you are on their map.

If Rover wants to continue taking 20% or more of the sitters's earnings, the app needs to get much better. The recent update to the chat was a huge step backwards. It's clunky, difficult to navigate, sorts incorrectly, and returns to the default "all conversations" filter after exiting a chat. Everytime you leave a chat you have to filter then find your chat again. The calendar is a little better, but also clunky to use. Whoever is in charge of UI/UX needs to do better.

What's new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.