Bounce: Luggage Storage Nearby

Bounce, Inc.

About this app

Make your journey lighter with Bounce, the #1 global luggage storage network.

Bounce is the luggage storage network that's everywhere you are, whether you're around the globe or around the corner. We're here to keep your stuff safe so you're free for your next adventure.

Freely explore anywhere you go
- Find us in 100 countries around the world.
- Our network is powered by 30,000+ trusted locations in 4,000+ cities.
- Whether you're on vacation, on a work trip, or staying local, make the most of any place without worrying about your stuff.

Book, drop, and explore in a tap
- Find and book a convenient bag storage spot in 2 minutes.
- Seamless QR-code system makes drop-off and pick-up fast and secure.
- Share your booking details with friends or save them for offline access.

Stay flexible if plans change
- Pay an affordable daily price for storage instead of by the hour.
- Cancel your booking for free before your drop-off time.
- Easily add bags, change your booking time, or cancel right from the app.

Secure storage for your stuff
- Our trusted partners keep your stuff safe in secure areas of their business.
- Our partners are real people who keep an eye on your things.
- In the unlikely event of theft, loss, or damage, your things are covered up to $10,000.

Know you're supported 24/7
- Our dedicated luggage storage support team is always available to help, including nights and weekends.
- Easily contact our support team or Bounce partner in the app.
- No matter the question or concern, we're here to help.

How it works
1. Book on the app
Download the app and choose a convenient luggage storage location.
2. Head to the store
Show your booking confirmation to the Bounce Partner and drop off your bags.
3. Enjoy the day
Make the most of your day, then show your confirmation to pick up your stuff.

Ratings and reviews

Your app says I need to show my booking to the store. And in your email, it also says to click on booking details. However, the store owner needed the booking reference number. Without this, he wouldn't accept the booking. This number is not displayed anywhere. The only way we could do this was by clicking on the "Add Apple Wallet" button on the email. I don't have Apple and I don't want to create an apple wallet. But that was the ONLY way I could find the booking reference.

I have mixed feelings about this service. It made an ambitious trip possible. But there are important gotchas. First, this is a "gig economy" app: it's mostly shopkeepers with a little extra space looking to make a buck. Second, if you have oversized luggage or need storage for more than a day or two, you may run into trouble. The first place I went rudely refused my luggage. After chatting with a Bounce help person (bot?) the booking was canceled, but I was given Bounce credit, not a refund.

After taking a cab to drop off my luggage, I was left waiting 30 minutes only to be informed the host store was closed, without an apology. Support offered no help or compensation, citing terms and conditions and asked me to cancel or resolve the issue alone. Forced to quickly research a new location, I had to pay for an additional cab ride to a further spot, concluding that severe miscommunication between Bounce and its partner hosts makes the service unreliable and not worth recommending.

What’s new

We made improvements and squashed bugs so Bounce is even better for you.