
Kimlee Bryan Salvacion
This app is a bit useful, but clunky, and still missing a lot of key details, so it needs a lot of improvement. One thing I noticed is that when I set a digital signature, it won't go through even after inputting my MPIN. Also, some government services won't load, or fail to load.
363 people found this review helpful
DICT eGovernment
June 18, 2025
Thanks for your feedback, Lee. We're working on improving the app’s features and performance. For the digital signature and service loading issues, kindly send us more details (screen recording, registered email, device info) via support@e.gov.ph so we can assist you further. We appreciate your input!

Xioriah Klitz
It's been a while since I last used the app. But when I used it now, it just keeps loading slow. Wha happened? Even though when I'm logging in through fingerprint, still takes time to load to the homepage. Due to frustration, I force stopped the app and when I opened it again. I was logged out in just a seconds and then ask me to logged in again. I closed the app since I'm frustrated.
141 people found this review helpful
DICT eGovernment
September 5, 2025
We're sorry to hear about your frustrating experience. We understand how frustrating slow loading and login issues can be. Please ensure you have a stable internet connection. We are continuously working to optimize the app's performance. For further assistance, please contact our support team. Your feedback is crucial for us to improve.

Jen Irinco
I like the app... There are still unaccessible services but I think the dev team is working it out... The problem lately is that it won't open... I've been trying to access my egov app since last night but all I that appears is a prompt message saying, "We cannot process your request. Please try again later." ... I think this needs to be fixed...
113 people found this review helpful
DICT eGovernment
November 14, 2023
Hi! We sincerely appreciate your patience. The eGovPH app is currently in its initial phase, and sometimes there are a few hiccups while we're improving and adding some features. Please share the exact issues you encountered at support@e.gov.ph and we will do our best to rectify them at the earliest.