Smart Home Manager

4.5
74K reviews
5M+
Downloads
Content rating
Rated for 3+
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

โ€ข Enjoy clear, technician-free troubleshooting
โ€ข Easily view and update your Wi-Fi network name and password
โ€ข See whatโ€™s connected to your network
โ€ข Personalize all your device names
โ€ข Create profiles, set parental controls and downtime schedules to manage your familyโ€™s screen time at home
โ€ข Pause Wi-Fi access for any of your devices
โ€ข Test the Internet speed to your Wi-Fi gateway
โ€ข Pinpoint weak signal spots throughout your home
โ€ข Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
Nov 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
73.3K reviews
Nicole and Joe McKinney
November 10, 2024
Useless. Trying to set up Internet Air, the App says No Wi-Fi network. Old WiFi is still working, but it apparently doesn't recognize that. Plug in the Air Hub, doesn't recognize that either. Chat feature keeps saying "Hmm that didn't work" or "Let's try restarting the app" no matter what I enter in chat box.
AT&T Services, Inc.
November 11, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Rob Martin
November 6, 2024
It used to be great. Since I switched to Internet Air, it doesn't work. I have had it work after restarting the hub, but even that is a crapshoot. It shows my network offline and won't load connected devices. I have tried clearing the cache and data, reinstalling, and I have made sure updates are done. Nothing helps.
9 people found this review helpful
Andrew Austin
October 15, 2024
For last couple of days the app is timing out and says "Looks like we're having trouble". I can't use any of my devices that are on profiles. Support keeps telling me to uninstall with no solution in sight. Previous to this, the turning on and off of scheduled downtime (for kids) has been an absolute chore. App will give an error message to Try Again Later when simply turning on/off a preset time schedule.
29 people found this review helpful
AT&T Services, Inc.
October 16, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

What's new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.