
David Petit
Quite difficult to manage my account. Often has errors and bugs, many of which require clearing the cache, reinstalling the app, or getting customer service to fix. Recently my account was credited with $25, but when I went to buy a 28 day subscription, I found there was only $24.88... Not a lot of money, but not 5-star quality
Hey David Petit, thanks for your feedback. We'd like to look into this for you. Would you mind contacting us via in-app feedback or sending us an email at app.feedback@amaysim.com.au with your Google username, amaysim mobile number and email address linked to your account? We'll then be in touch ASAP. Thanks again

Amy Gullickson
I bought a SIM online and got it in the mail because amaysim has international roaming with pre paid accounts. (Telstra quit having that over COVID) . I had a last minute US trip come up before I'd made the switch, so I did it and hoped it would work before I got in the plane. process was easy because I had an account from ordering online and switching my number over to about 10 minutes. Their website had really clear directions and it was smooth as. So grateful!
3 people found this review helpful

hm Loy
The verification process is extremely stupid. It asks to enter an hypen '-' if you only have single name, but the apps won't recognise the unique character. I used the in-app chat to get help, the customer service replies that the name that I provided does not match with the record. I am utterly speechless, how many names can one person have? This is seriously the worst travel SIM experience that I ever have.
1 person found this review helpful
Hey, thanks for your feedback. We'd like to look into this for you. Would you mind contacting us via https://www.amaysim.com.au/help/contact with your AppStore username, amaysim mobile number and email address linked to your account? We'll then be in touch ASAP. Thanks again