Nasrulla Jameel
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Overall performance of the app is great. The layout is easy. Its visually pleasing. However, having to login everytime to use the app is very tiredsome. Since phones are personal devices, no one has access to it; hence I feel login should be automatic after first login. Plus, having to enter the secret answer is giving me panics, thinking that I have entered a wrong password. It is like a password recovery process.
108 people found this review helpful
State Bank of India
August 25, 2021
Dear Customer, Thank you for your encouraging feedback. The password is kept for safeguarding unauthorised access. However, you can try setting MPIN and logging in through MPIN will be convenient. You can also share your feedback on inb.sbimale@statebank.com
Thank you for your cooperation.
Carolina Gisca
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Worse app and bank. This app is totally useless. U can't do any transfer from mobile. Very poor customer service, they will never answer your emails and card will be ready in 2 months. If you face an online shopping cancelation and have to get your money back on SBI card, be ready not to get any money...You have to go their bank and claim your money and even in this case just God knows if u recieve them. I still didn't recieve mine. Very big ques and very slow service.
3 people found this review helpful