Khalid ALfaifi
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I do not recommend using this app. + + I ordered and accidentally entered the wrong CVV number. The order was canceled, but the money was still deducted from my account. This has happened to me twice. + + The worst part is that when I try to contact their customer support (which is only available via phone), the call always hangs up while I'm waiting to speak with someone.
49 people found this review helpful
Muhammad Aleem
Extremely bad experience to order online! Rather it's quicker to order in store and collect order within 15 minutes as an average. I placed order online, payment was deducted but the app has builtin bug due to which it was unable to check the payment status. When I visited the store then cashier told that app has to be closed and restarted to get payment status updated. It took almost 1 hour to collect order whereas walk-in customers were ordering and picking up their orders within 15 minutes!!
7 people found this review helpful
Sana Sid
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The app is not helpful... before making the order it showed me 25-35 minutes waiting time ... But then... It gave me 1 hour waiting time after deducting my money and... Did not give me option of cancellation after the money is deducted... Very bad app... And to make my experience worse... When I reached the restaurant... I still had to wait for 15 minutes because only 2 employees were serving the app based orders where the serving was not according to the number but according to the arrival
13 people found this review helpful