Île-de-France Mobilités

Île-de-France Mobilités

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.

Ratings and reviews

Update : terrible trash. Fire all of your UX, désigners, dev team - an infuriatingly incompetent system at every single level. App (you'll need 3 different apps for it to "work"), machines, the physical cards (because even if you've already had to pay the 2€ extra for the paper or plastic card you'll have to buy it again. Not what the name implies: cannot be used within all Île de France (just paris), and doesn't provide up to date info for those with mobility needs. 0 stars.

really I am satisfied with the app. the only thing is on New Years the drivers and workers knew which lines and stops were meant to be closed, but the app kept suggesting these closed lines as on boarding and arrival spots. It made for a long night. Other than that the app generally gives lots of riding options and information on different routes. it might not always give you the shortest route possible but we have never been lost with the app.

Close to useless. Schedule is inaccurate. Recharging the transit card kind of works, but it is not possible to buy the same options, like zone 4-5, as in the machines at the station and they don't fix it for years. I'm standing in the snow currently, all the messages are green, and the either can't or don't bother to update the information. How bizarre!

What’s new

NEW!
The Île-de-France Mobilités app keeps evolving!
You can now:
- Easily check the status of elevators on accessible routes,
- View available services in Bike Parking areas directly on the map,
- Access the Bike Parking service from the Purchase section and your personal space,
- Report or search for lost items from your personal account,
- Easily check the compatibility of your transport tickets,
Thank you for using the Île-de-France Mobilités app!