JPay

Jpay Mobile

About this app

The JPay App is the easiest way to stay connected and support your incarcerated individual.
JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.
Purchase a tablet for your contact and fund their media account.

Features:
- Create your JPay account
- Send money with your credit/debit card once or schedule recurring transfers
- Purchase stamps for Email, Snap n’ Send® and Videograms
- Send and receive Emails
- Get new Email notifications
- Send emails to multiple recipients
- Prepay for an Email reply or transfer stamps
- Attach and send photos
- Send just a photo with Snap n’ Send
- Send a 30 second Videogram
- Setup a low stamp balance reminder
- Purchase tablet fir your contact
- Fund media account for tablet content
- Add/edit payment options and option to save card for future
- Manage your profile

Service availability varies, not all services available at all facilities

Ratings and reviews

The idea of the app is great. But the service not so great. You buy the stamps so that you can send messages or what not.. but the fact that my husband hasn't been recieving my messages and I havent his. It's really frustrating that here and there messages will go through. If that's the case then the stamps we use shouldn't be taking out of our balance if we are not getting each others messages. PLEASE FIX THIS PROBLEM ALREADY!!! Thank you!also how to make it quicker when messages actually go

I wrote a long heart felt email to my good friend in confinement and saved it indraft but when I went to finish the letter it was GONE! 😰 I also sent an email to him, but he said he never received it. I purchased stamps on my account a while ago, I when tried to send a email, the app stated I needed to purchase more, that isn't be right! This app is cheap, but as the saying goes, you get what you pay for! Writing a letter and mailing it would be more reliable!😠

At first the app worked well. Now I'm not getting notifications, and multiple messages that are not showing up. Was told messages weren't sending and was charged 5 times for the same message. No phone number to call, and forget about sending a report. Never answered!! Regarding the tablet. Purchased it 3 months ago, never arrived. Then they said there was a refund coming to the media account. Now they say wait 2 months more for the new version and how much more will that cost?? Money grubbers!

What’s new

Improvements and minor bug fixes.