
Clifford Cofie
where to begin...the app is so glitchy. sometimes the pictures don't load. there are no attached delivery costs, so you can't tell exactly how much you will be paying in total. the payment takes like 6 or 7 different steps ...it's not a smooth experience at all
2 people found this review helpful

Jessica Mlilwana
I downloaded the application and I wouldn't get an OTP. After calling and getting it fixed, I tried ordering and I could not make it past the Ecocash Zig payment option because it said "you're not configured for this type of payment" numerous times. I tried restarting my phone, uninstalling the app and deleting my account to no avail. What's sad is that I called in and got no solid assistance. I tried again and the payment option would just load for forever, until the closed. Major letdown
5 people found this review helpful
Simbisa International
September 24, 2024
Hi, we apologize for this. Please send us your concern at support@dial-a-delivery.online along with the screenshot of the error you receive. This will be handled with utmost priority.

Francis Montet
If a location doesn't accept orders after a given time then don't allow a user to place an order at that location. It's a terrible user experience for someone to place an order, wait for an order and then call later (because it's taken a while) only to be told that the location is not accepting orders.
15 people found this review helpful
Simbisa International
June 18, 2024
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at support@dial-a-delivery.online.