Descartes Mobile

Descartes Intl.

About this app

Descartes Mobile™ extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery.

Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t. If an item is damaged or refused, the reason can be recorded and photographs taken. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions. Additionally, Descartes Mobile may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies.

And while Descartes Mobile is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries.

The Descartes Mobile application is made available by The Descartes Systems Group Inc., 120 Randall Drive, Waterloo, Ontario, Canada, N2V 1C6. To learn more, contact us at 1 [phone] or visit www.descartes.com

Ratings and reviews

Horrible app. After this last update i have issues logging into it. Error messages. And whatnot . And when i try to report the issue on the app it fails to send......update :9/10/25. apparently out of 30 plus ppl contracted in the area for this app im the only one that seems to keep getting issues where I enroute arrive before the time and get called saying I didnt . im expected to call dispatch to give my times because the app is trash. not good at ALL!

This was a bad design choice! When your on the main routing screen with all the stops listed, the enroute block has a green border, instead of a green background like it used to, its hard to tell if your in route, espescially when your phone is mounted away from your face, like on the dash of truck. Also! Im only seeing product descriptions that make sense 50% of the time, it mostly just shows a bunch of random code.

You have to click multiple things to get basic information. It doesn't automatically load addresses into Google maps, to plot a routes. Not very user friendly, or compatible with navigation apps. Definitely adds time to deliveries, and not being able to copy and paste information, introduces human error into the equation.

What’s new

Descartes Mobile 25.09.20: Stability and bug fixes