CVTD POOL

Ecolane USA, Inc.

About this app

CVTD’s POOL app allows passengers to manage their transportation from the convenience of their smart phone.

Flexibility to Manage Trips

Empower riders with direct access to review and manager their trips

View upcoming and completed trips, easily cancel trips

Convenient Trip Details View

Passenger notifications with accurate vehicle ETAs, reduce wait time

Ability to follow bus on a visual map to see exact location

Simple Mobile Interface

24/7 access to account profiles, settings and reservations

Customize user preferences and save favorite destinations

Ratings and reviews

An excellent app, can make a pool reservation pretty easily, although you have to put in the word 'pool' in front of the destination and pick up spots in order to actually place the reservation. As of July 8th, you can now schedule rides through the app, whereas before that you couldn't, thanks for fixing that!

NOT User friendly. I spent 10 minutes trying to get it to accept the address of my pickup location--the Transit Center. (I feel like that should be the easiest one of all!) After all that, it denied my request "due to trip availability." The end. No information about when it WOULD be available. I can arrange my day somewhat if I know what to plan for. I started typing in random times and all were denied, with no direction as to when it is available. Useless!

I would like to give a more positive rating for this app, but as an android phone user I cannot. For the past several weeks we have not been able to schedule a ride using this app. We have had to call in each day and talk with a live person or use an old iPhone to schedule a ride. Please fix this problem for Android phone users.

What’s new

Enhancements: 1. Added the enhancements like Ability to default Pickup or Dropoff based upon the configuration. Bug Fixes: 1. Resolved issue where an agency was available select for sign-up or login. 2. Resolved issues of Self Service Rules for Addresses Allowed 3. Resolved crash issue that caused the app to crash unexpectedly. 4. Fixed ADA compliance issues in the Signup, Booking, Trips screens 5. Resolved issues with the Address allowed config, search while selecting pickup/drop off address