3.2
25.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Valu is a Universal Financial Technology Powerhouse, providing cutting-edge financial solutions and services that empower individuals to pursue their aspirations.

We developed our offerings to provide you with everything you need through one platform. Our expanded suite of fully digitized products and services will empower individuals and businesses and foster financial inclusion.

Besides the BNPL, Valu offers an instant cash redemption program, savings solution, investment products, B2B services and more. Hence, it was about time for Valu to undergo a brand restructuring to reflect the breadth and depth of its brand portfolio, and its current position as a universal financial technology powerhouse.
Updated on
Oct 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
25.6K reviews
Maiar gamal
November 3, 2024
Terrible Customer service which is an essential part of any financial institution to feel safe about purchasing and putting my money in it. I have had errors that i called the call center and kept waiting more than 16mins on hold and no one answered back as all agents were busy. On email they dont reply and on Social media they dont reply.
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Mue The Poe
October 2, 2024
It is no joke when the app makes an error and gets you to pay the same installment twice. This should not happen at all. I no longer trust paying through the app. Other than that,I would have given the app 4 stars but I cannot in the light of this problem
2 people found this review helpful
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EFG Holding
October 5, 2024
Hi, We are sorry to hear about this experience. Please reach out to us via valU_OnlineSupport@valu.com.eg and we will be happy to help you.
Mohamed AbdelRauf
July 6, 2024
after the latest update, not working with error 3, incompatible with my note 9 android 10, the only app which doesn't work, my phone isn't rooted and all banking apps are working well! I hope you're able to resolve it! Video sent, no reply, you simply don't care!
6 people found this review helpful
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EFG Holding
June 26, 2024
Hi Mohamed, We are sorry to hear about this experience. Please reach out to us via valU_OnlineSupport@valu.com.eg and we will be happy to help you.

What's new

As part of our continuous strive for improvement, we've fixed some bugs to make your experience even better.