
Vixen Fox
I've had this smart plug for over a year. The app used to work, but for the past few weeks, it will fail to connect more often than not. I have it linked to Google, but even when I go directly to the app and tap the on/off button, nothing happens. It works only when it wants to. It's extremely frustrating. My lights connected through Tuya and Lotus work just fine. I'll stay away from Enbrighten products from now on.
12 people found this review helpful
Jasco Products LLC
November 18, 2024
Hello Vixen, thanks for your feedback. We are sorry to hear of the difficulties you encountered getting the right color going. We would love to have a phone conversation with you so we can gather more information and assist in maximizing the performance of your Enbrighten device. Please give us a call at 1-800-654-8483

Okke Alberda
set up has become much easier with the new features in the app. I have 6 smart plugs around the house for my Xmas lights, 1 smart plug for my golf cart charging, and 1 for my patio lights that I use all year. The only thing I would like to see is that the On/Off button is visible in the overview. The newest devices don't show that button in the app while all the older ones - bought last year and before - do show that button. The button makes it easier to turn on and off and it looks better.

Andy
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You didn't need location permissions for 4 years. You don't need it now. I will change my review once you disable the new location permission-begging spam pop-up. Update: over a year later, the location pop-ups are consistent. They've gone as far as to require it to connect devices to manually-entered WiFi names. They aren't removing them any time soon.
2 people found this review helpful
Jasco Products LLC
August 26, 2025
Andy, we hear you and appreciate your feedback. The request for precise location helps enhance Bluetooth connectivity and automation features, especially with multiple devices. We're reviewing how these prompts appear to ensure a smoother experience. Thank you for helping us improve.