BNP Paribas GOmobile

BNP Paribas Bank Polska S.A.

About this app

GOmobile is BNP Paribas Bank’s mobile app. You can manage your finances in an easy and convenient way – wherever you are.
Find out more about the app and it’s features and see for yourself, how easy everyday banking can be.
About GOmobile:
- Transfers and payments
Convenient own, domestic, foreign, phone, tax and instant transfers. You can add your favorite recipients to the log in screen or create a standing order.
- BLIK
A convenient and safe way to pay in stores, shop online, withdraw money from ATM’s and make peer-to-peer phone transfers.
- Dark mode
Choose between themes (dark, light, system default)
- Safe login
You decide how you want to log into the app and authorize operations – you can choose a PIN code or fingerprint or Face ID (if your smartphone has this feature).
- Additional services
Whether you drive your car or commute by public transfer we’ve got a solution for you. You can buy tickets or pay for parking. If you’re planning a trip abroad, you can buy GOtravel travel insurance or exchange currencies at a convenient rate.
- Mobile authorization
If you’re using our online banking GOonline system or shop online, using your debit or credit card, you can authorize these operations in GOmobile. No need to type OTP codes from text messages.
- Dark mode
Choose between themes (dark, light, system default)
- Product applications
New products at a hands reach when you need them.
App’s features:
New customers:
• Current account product application – no need to visit our customer center or wait for the documents to be dispatched and delivered – you can confirm your identity by taking a photo of your ID card and recording a quick video
Before logging in:
• Transfers to your favorite recipients
• Balance preview
• Tickets and parking
• BLIK payments
• Customer center locations
Start:
• Products’ details
• Shortcuts to most important features
• Product history
• Hints on new and convenient features
Finances:
• Summary of funds and liabilities
• Current, foreign currency and savings accounts, information on account’s balance, history, product details, managing accounts
• Term deposits – list of deposits, opening new deposits, breaking the deposits
• Cards – history and details of your debit and credit cards, managing cards, adding cards to Google Pay
• Loans and credits – details, installment repayment
• Investments – information about your products
• Travel insurance GOtravel – buy insurance and check the details of your insurance policy
Payments:
• Domestic, instant, own, phone tax, foreign, and instant transfers
• Standing orders
• Mobile top-up
• Credit card and loan installment repayment – from an account at BNP Paribas, from an account held at another bank, using BLIK
• BLIK code
For You:
• Product applications – new savings and foreign currency accounts, deposits, overdraft, credit and debit card as well as loan applications
• GOtravel insurance
Services:

• Currency exchange
• Tickets
• Parking
• GOtravel insurance
• Rent
Profile:
• Chat and messages from BNP Paribas
• Authorization history
• Settings (BLIK, personal data, appearance, default profile, main product, notifications, marketing consents, GOcity, balance preview before login)
• Security (fingerprint or Face ID login and authorization, PIN code change, mobile authorization, behavioral protection)
Personalization (appearance, funds in the wallet on the Start screen, balance before logging in, notifications, marketing consents)
• Contact (customer center locations, contact information, click2call)
• App information, language settings (Polish, English, Ukrainian, Russian), app deactivation

Ratings and reviews

Why is this app called GOmobile and not anything related to the bank name? Each time I have to scroll through all my apps because it won't search by BNP or Paribas or bank or anything which is intuitive and makes sense

There is an issue when using this app in the English language. When I try to transfer 1800 PLN, the app reads it as 18,00 PLN. The same thing happens when I filter my transactions by amounts over, for example, 10.000. The app interprets it as 10,00. I have to change my Android system language to polish and then it works fine. I informed BNP about this issue over a year ago before the new version of the app, and I'm disappointed to see that such a basic and simple issue still has not been solved.

Not the worst banking app but not the best by any stretch. It would benefit from some tweaks. Consider adding a card section to freeze and unfreeze the bank card. Enable copy and paste mode, very annoying that I have to add details manually into the description box when making a transfer when I have the details already on my phone. The interface could be more intuitive with a better flow arrangement. Hope to see better builds soon...

What's new

- Loans - changes in the presentation of the account balance for loan repayment
- "Rental" changes to "mamGO" in the "Services" tab
- Other minor fixes and improvements