
Usman Saeed
Dear Support Team, I installed the Haier app and it worked properly for about a week. However, it suddenly disconnected on its own and since then I have been unable to log in. For the past four to five days, I have been trying continuously, but every attempt results in a "login failed" message. I also tried creating a new account, but that option is not working either. Could you please assist me in resolving this issue at the earliest? Thank you for your support. Best regards, Usman
7 people found this review helpful
Haier Singapore Investment Holding Pte. Ltd.
October 9, 2025
Dear users, pls contect me in Songyaqun@haier.com email, and tell us the details, we are pleased to help you with this issue. Thankyou

Bappa bhattachariya
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I'm getting credits from here every day but it's not giving me the chance to redeem them. The app shows that I can go to the "My Credits" option, I have followed all their instructions, but they're not completing the redemption process continuously for many days. It's just surfing and then it comes back by itself. Amazing scam! Can anyone help me with this? Annoying. Now I see that the map has automatically de-registered on my mobile. they're cheating me.⭕✖️🦠❌🤮🚫🤢🦂👎
6 people found this review helpful
Haier Singapore Investment Holding Pte. Ltd.
June 23, 2025
Dear users, our credit function is on processing, We will consider your suggetions and adjust the priorites in the upcoming version. Thank you very much.

Shobha M
Labels / stickers on product says "2 years comprehensive warranty", however on the "product manual (warranty card)" it is mentioned "1 year" only. Also the exact model on the warranty card different. User manual outdated. :( Extended warranty is costly. Electric Phase detector service is no longer available.
Haier Singapore Investment Holding Pte. Ltd.
October 21, 2025
Dear Customer, We’d like to clarify that your product is covered under a 2-year comprehensive warranty. The 1-year mentioned in the manual is the standard factory warranty, while the additional 1-year is a promotional warranty applicable to your model.