Instachew Infinity

Name: Instachew Infinity
Availability: InStock
Rating: 3.6500000953674316 (693 reviews)
Author: Instachew

Instachew

3.7

693 reviews

10K+

Downloads

Everyone

About this app

Calling all Pet Parents. The Instachew Infinity app is now available to ensure that Pet care is made easier. Features:
1. Remote Control of your Pet products
2. Pet Device Ecosystem
3. Device Sharing
4. Easy connections

Updated on

Sep 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

676 reviews

Chandra

June 12, 2025

Device was working fine a few months ago and now it wasn't connected to the internet and refuses to connect. I deleted the device to try to add it again. Now it tells me the network name or password is too long for the device (even though it worked fine before) and still won't connect even after shortening those. This is absolutely ridiculous. And of course they respond with something absolutely useless.

1 person found this review helpful

Instachew

June 11, 2025

Thank you for reaching out. Please remove the device from the app by clicking the trash icon then reset it by holding the button for 15 seconds. Restart the device by unplugging it & plugging it back in. Reconnect to Wi-Fi using the correct password & ensure SD card is removed before connecting. If the issue persists, contact service@instachew.com.

John Smith

November 30, 2024

The app constantly loses connection to both of my fountains. Sometimes, the name and location settings don't save. Other times, the entire bowl disappears from my list of devices. I've deleted and resinstalled the app 4 times on 2 different phones. There is absolutely zero consistency with this app. The only reason why I went with the Instachew bowls was for notifications and low water alerts... which don't work because the bowls never stay connected.

6 people found this review helpful

Ethan Conant

April 30, 2025

Terrible. Absolutely terrible. Only leaving a one star review because there is no option for zero stars. The app does not consistently connect with the feeder, and resets the feeding schedule apparently at random. Worse, it reverts "Every Day" scheduled feedings to single-occurence, making the feeder useless if you want to go away for a weekend.

5 people found this review helpful

Instachew

May 20, 2025

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. We’d like the opportunity to investigate this further and help resolve the issue. Please reach out to us at service@instachew.com, and our support team will be more than happy to assist you.