Mercedes me connect (USA)

Mercedes-Benz USA, LLC

About this app

For owners with model year 2019 or newer vehicles*, the Mercedes me connect app gives you access to your vehicle from anywhere.

With the Mercedes me connect app on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock.

Primary Connected Vehicle Services:
• Start the engine remotely
• Lock and unlock the doors
• Locate your vehicle on the map
• View vehicle data like mileage, tire pressure, fuel level, and more
• Manage your profile and vehicles
• Send an address directly to your vehicle’s navigation system
• Find local Mercedes-Benz dealerships
• Ask for support right from the app

NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate Mercedes me app.

*Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect technology. Check with your dealer for details.

Ratings and reviews

While most of the features work, Adding new charging pause crashed an Android app. I even un-installed and re-installed the app with the same results. Sent an email to Mercedes without any response. Also, I wish the app would have a timer where I can choose when to charge me car, in NY, electricity is expensive, and only after 12 am would I save money.

Overall, the app works well and gives me convenient access to my EQE 350. I especially like the pre-conditioning feature and ability to plan trips and charging stops within the app. I give it 3 stars because: 1) when I charge at locations other than my home, it does not sync with my Me Connect app; 2) I think the app would add more value if I could give direct Quality and Improvement ideas to Mercedes;

The remote start feature is the worst. I purchased this vehicle for retirement. The fact that I have to use an app to remote start is absurd. It's time consuming and costly (needs data-wi-fi). Why not design the vehicle with a key fob option? MB needs to do so and retro fit to 2024 GLA 250. I will not keep this vehicle because of this. Seniors are disadvantaged by technology. Some don't have cell phones, others can't grasp. Apps are intimidating and not simple. Do something.

What's new

This release contains minor bug fixes and enhancements along with UI improvements.