Mike Evans
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Latest update broke playback feature. I am unable to view anything past 1:00 in the afternoon. Update: 4/2024 I replaced my NVR and it fixed the playback issue. Now after the latest update I can't edit the camera schedules for push notifications. The app crashes when you try to edit the time. Hopefully this will get fixed with another update. The cameras work great. I have installed around 50 of them at multiple locations with only a couple failures over several years.
5 people found this review helpful
I CV
It was connected with a lot of work and trying when I first got the system. It kept disconnecting, and I couldn't see when I was away, which is the whole point of having a camera surveillance system. I finally reset the DVR and tried many, many times unsuccessfully. Does not connect, and Amcrest is unhelpful. I am very disappointed and at this point considering getting another brand all together. The app is useless, and the monitoring is not accomplished. Zero is more suitable.
4 people found this review helpful
Lucky 1
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I COULDN'T hate this app more. There's no easy way 2 sign in2 the app. I bought a new phone, later had to hard reset it. Getting back in2 the app is nearly impossible. There's no simple way to put in your password/recover/change or get password help. Customer service is super UNHELPFUL & simply don't have a clue. Also, playback requires several frustrating steps. It's not as simple as selecting a camera & a time & hitting play. U can't view all or as many cameras u want @ the same time. Trash!