Copa Airlines

Copa Airlines

About this app

Your Copa Airlines App, your travel companion
Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details.

Here are some of the features you can enjoy:

BOOKING
Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section.

MY TRIPS
Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as:

• Seat selection and purchase
• Check-In
• Baggage Allowance
• Upgrade list
• Standby list

You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class.

CHECK-IN
In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app.

CONNECTMILES
Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application.

FIND MUCH MORE
Other functionalities of our Mobile app are:
• The ability to receive relevant notifications of your trips.
• Being able to track the flight status of any flight.
• Easy access to our Information Center and Reservation Center
• The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*.

*Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.

Copa Airlines web site: https://www.copaair.com/en-gs/
Copa Airlines support: https://www.copaair.com/en-gs/customer-service/

Ratings and reviews

Weirdly clunky and does not follow UI/UX conventions. Obvious flaws that they haven't fixed since the last time I used it a year ago, like not showing your currently assigned seat when looking for a new one. Not being able to submit an emergency contact because it wants to fill in the wrong country code. Having to go back several times before the AJAX populates for the full name of a country. Lots of basic flaws that imply they've never actually used their own app.

Everything is huge, as if I have screen magnification on, but I don't (Samsung Galaxy S8 Active). This causes text and elements to overlap, making it impossible to read what Terminal / Gate / Flight number I am on, and messes the formatting up of everything. If I change the screen resolution on my phone to UHD it resolves the issue. It seems to be a well designed app but it doesn't seem to be able to adjust to different screen sizes or pixel densities making it nearly impossible to use.

Tried creating an account three times and wasn't successful. You have to fix the country of residency field. It doesn't say it's a required field, country names weren't loading and lastly it's hard to find and select your country if it's at the bottom of the list. When I finally created and account the app froze on the T&C screen. Horrible.

What's new

Enjoy our redesigned home experience:
-Get quicker access to all relevant information for your upcoming flight, making it easier to manage your reservation.
-View real-time updates to stay informed, especially during irregular operations.
-New functionality to allow PreferMembers to change reservations within the check-in window.
-Bug fixes to enhance app stability and reliability.