
raven rose
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This app is terrible because there is always miscommunication between the app and Oregon Taxi. The app will say the order has been delivered, but the driver won't actually show up till a half hour or more, later. I won't be using this app again, unless they improve their delivery service. The orders take way too long to be deliverd.
2 people found this review helpful
MyCoffeeHelper, LLC
October 1, 2020
It appears each time we respond to your review and addresses the situation, you edit your review with a new issue. We are here to help you in any way we can. Deliveries are unfortunately never perfect 100% of the time with any service and we take all issues very seriously - if you'd like - reach out directly to us at support@mycoffeehelper.com!

Erica Ware
The wait time is ridiculous especially for the amount of the delivery fee plus tip, of course. I have only ordered 3 times, but there doesn't seem to have a lot of restaurants and the menus are very limited. Maybe because of Covid?
1 person found this review helpful
MyCoffeeHelper, LLC
January 22, 2021
If you are in Great Falls, MT we have about 10 places there and many more are converting over to us, the wait time shouldn't be any longer than other services. If you would like to reach out to us, we'd be happy to provide you a coupon and I'd also like to look at the orders to see why you had longer than usual wait times.

Wesley Johnston
Contact customer service button does nothing. App feedback opens up like a 'share' button and otherwise does nothing. No status of order, no tracking, "order for delivery" > 1.5 hours ago, no recourse Borderline fraud at this point.