NCIC Mobile Video Visitation

3.8
903 reviews
100K+
Downloads
Content rating
Teen
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About this app

The NCIC App is the most convenient way to stay connected to your family and/or friend that is incarcerated. NCIC allows you to send and receive text messages, giphys, emojis, video messages, pictures, and have remote video visitations.
Features:
Create or Login to your NCIC account
Add funds using a credit/debit card
Send text messages, giphys, and emojis
Conduct remote video visits
Get immediate phone notifications
Attach a send photos
Send video messages
Review account history
Manage profile
Services vary per facility
Updated on
Aug 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.7
885 reviews
Sarah A. Gonzalez
August 7, 2024
New Update Failed Miserably. I have tried to record a small video various times (((7 to be exact))), and it will not send. I have also tried to send pictures, and it won't open the option to choose a picture. I've uninstalled and reinstalled the app, but it is still not helping me at all. I was also charged $18 for a call that froze once it connected, which is total bs!
23 people found this review helpful
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Keeping Intouch
August 26, 2024
Hi Sarah we appreciate you bringing your concerns to our attention. We truly value your feedback. Could you kindly send in a email to our support email mobileapp@ncic.com. We want to make sure we address the issues you are currently having with the app.
Spain Me
September 7, 2025
It's necessary if you have anyone locked up to download this app .Although I've had some trouble using it . I found it nerve-racking when trying to add someone new. I also don't like how your text messages can only be 200 letters not words in order to send them .
3 people found this review helpful
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Dave Eckblad
October 23, 2025
Garbage app. Logins don't work on cellphone. can only log in, sometimes, on desktop but there's no ability to text or call from there that I can see. Absolute incompetence from lazy developers who work to dehumanize inmates and make communication near impossible.
7 people found this review helpful
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App support

Phone number
+18009432189
About the developer
Network Communications International Corp.
MobileApp@ncic.com
607 E Whaley St Longview, TX 75601 United States
+1 903-247-1665

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