Dickey's Barbecue Pit

Dickey's Barbecue Restaurants, Inc.

About this app

Dickey’s Barbecue Pit: Legit. Texas. Barbecue.

Since 1941, Dickey’s Barbecue Pit has smoked our meat low and slow overnight, every night, in every location to ensure its authentic flavor. In more than 500 locations worldwide we serve our guest our Texas-style smoked meats and wholesome sides. At Dickey’s, our guests enjoy our barbecue in-store, at catering event, and delivered right to your door.

Features:

EVERYDAY ORDERING: Order your favorite Texas-style slow-smoked barbecue with our selection of wholesome sides for in-store or curbside pickup or delivery

ORDER CATERING: Dickey’s Barbecue Pit is your ideal catering partner for life’s events, big or small. Order for your next catering event for in-store pickup or delivery.

LOYALTY PROGRAM: Big Yellow Cup Club Rewards. Earn 10 points for every dollar you spend. Eat. Earn. Rewards.

DICKEY’S DELIVERS: Order pit-smoked quality meats and wholesome sides from our Everyday or Catering menu and we’ll bring the ‘cue to you!

IN-STORE & CURBSIDE PICKUP: Order slow-smoked barbecue from our Everyday or Catering Menu for in-store or curbside pickup at your nearest Dickey’s Barbecue Pit.

ORDER TRACKING: Long before the craving hits Dickey’s Barbecue Pit began to slow-smoke your meal. Track your order from our pit to your plate.

Other Features:

Locate your nearest Dickey’s Barbecue Pit

Create a profile and order your favorite menu items.

Quickly recall all of your previous orders

View nutrition and allergen information.

Ratings and reviews

The app has not worked since the last several updates for me. Can't find locations, can't order online, can't see my rewards points, can't redeem points. I would eat there more, but the app makes it difficult. They are literally losing money from not fixing these issues that just seem to get worse every time you use it. This has been going on for years, and I have missed out on so many rewards points. The food is great, but the app is so frustrating that I go somewhere else.

App is convenient & works well, but prices seem to be higher in the app, which is messed up, as it should be the other way around (especially when you're picking up...c'mon Dickey's)! Best place your order at least an hour before close. If the store isn't busy they usually close early and you may not get your food. I've had to get my money refunded a few times over the past year, but usually the food & service is on point if you don't wait til the last minute.

Not a great experience at all. Been there a few times and the food has been great, but their app does not live up to the same expectations. We made an order which included an item reward cashed in by using 70 points (which takes $70 to get there) and it failed to order because the credit card security code was misentered by a digit. We fixed the digit and then it said the promo reward was already used even though order was still in the cart. Calling the store confirmed there was no order came through and nothing they could do (need to call corp). Then saw charge on card. Still, store and app both show no orders ever went through. Had to call the bank. Reached out to corp about points. Nothing. So now out of $70 worth of points, having to call the bank, and no order. Not impressed at all, and won't be going back there again.

What’s new

• Order time slot selection updates
• Menu design updates