
F J
If I could rate this less I would. They replaced a decent, mostly functioning app with this dysfunctional garbage. With the remote it's impossible to use the number pad to get to the channel I want due to the lag between the app and my cable box, and the most important part of the app, managing the DVR, doesn't work. There's an error message directing you to the website for that, but if that were an option I wouldn't be using the app. If you can't make this one work bring the old one back.
41 people found this review helpful
CSC Holdings, LLC.
May 6, 2021
Hello FJ, we appreciate your feedback. Please send us an email to AppSupport@AlticeUSA.com including the details of what you're experiencing with our Optimum TV app. We'll be happy to help! ^Karl

Garnetta Santiago
H-O-R-R-I-B-L-E!!!!!! Freezes all the time, cannot watch a 30 min show without it freezing several times. Developer said it's because device isn't close enough to the router. That's BS. 1)it freezes when the phone is LITERALLY sitting on the router. 2) isn't the purpose of the app to allow you access to TV anywhere in the house? This app is the epitome of useless.
34 people found this review helpful

Roge 0213
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This app is really, really, REALLY BAD. It takes more than 5 minutes to open; if it opens at all. When I click on the "GUIDE" tab it takes forever to load, and when I click on a specific show on a channel it takes forever to load as well. The app freezes so often. My phone is a OnePlus 8 Pro running Android 11. So I'm sure that my phone has more than enough horsepower and memory to run this app. So I really don't understand what's going on here. App definitely needs to be updated more often.
43 people found this review helpful
CSC Holdings, LLC.
July 15, 2021
Hi there. We can definitely assist you with this issue. Send us an email to AppSupport@AlticeUSA.com with details and include your Optimum ID. Thank you. ^Juan