Paytient

Paytient Technologies, Inc.

About this app

Paytient enables people to pay out-of-pocket health care expenses over time - always without fees or interest. Simply swipe your Paytient card at any healthcare provider and split up repayment over time - up to a year.

Paytient is only available from leading employers and health insurers.

Paytient gives members the ability to:
• Access funds to pay for care

Paytient gives people the power to pay — whenever life happens.

Paytient is a sponsored line of credit for out-of-pocket healthcare costs for the whole family. Our members pay for care over time, always without interest or fees.

If you’ve been offered a Paytient card at work or through your health plan, your employer or health insurer is paying to give you an interest-free line of credit for healthcare expenses. You read that right — no fees and no interest!

Paytient offers members flexible repayment terms on every transaction. Your Paytient card can cover copays or coinsurance at the time of treatment as well as any costs not covered by insurance. It also works for bills that you receive after your visit.

The benefits of using the Paytient app:

Simple account creation
• Create an account in less than five minutes.
• Activate your Paytient virtual Visa card immediately after account creation.
• We never check your credit or pull your credit score.

Help when you need it
• In-app chat support is available if you ever have a quick question, concern, or need to make a change.

Account info at your fingertips
• Quickly track your spending and manage active transactions. Your account summary page offers a bird’s-eye view of your Paytient activity, and monthly e-statements provide greater insight.
• Easily access and copy your card info to pay for care with Paytient at home or on the go.

Plenty of payment options
• Choose the source of funds that is best for your needs — automated payments can come directly from your bank account or via payroll deduction.
• If you have a Health Savings Account or Flexible Spending Account, you can also make payments using these tax-advantaged accounts.
• After each transaction with your Paytient card, you set a repayment plan that meets your budget.

Ratings and reviews

This app worked great when I first installed it. For the past couple months, it has been terrible. Every time I attempt to login, it tells me my password/email is incorrect. So I go to reset it from my phone, I get the link to reset it, and then it tells me I can't change the password due to network errors. So I try on the computer and it works. Then I go back to the app, type everything in and it says the same thing!!! It's made me reset my password 6+ times. Very frustrating.

I would not recommend this service! I used it for 2 transactions, and before I ended my employment I contacted them to find out how much I owed. A month before I quit my job. Four months later I get a bill from them telling me that I missed one payment on each of the transactions. Why did it take 4 months to tell me this? Of course they want to blame my former employer, I owe you money. Paytient should have contacted me, highly irritated! Use their service if you like getting surprise bills!

Can't get the app to work, IT has been no help after constant emails asking me to reset, update, still don't have access to it on my phone

What's new

We're working hard to empower you to pay for care. This update fixes bugs and prepares the app for future enhancements.