
R. Ady
I enjoy the coffee here even though it's the most expensive of the coffee shop chains . What I do not like is the fact it is getting more and more complicated to use the app. The corporation is so paranoid that the baristas might comp you a coffee that they don't know how many rewards you have. And it's getting frustrating to try and redeem points despite what they claim. Apps should be easy to use. Not harder and harder as time goes by. Their coffee is great but their corporation is not.
1 person found this review helpful

Drew V
Do NOT use the app. They use a 3rd party to fulfill orders and since you're not actually ordering through that 3rd party to they will not fix any issues like non-delivery, even though they have record of the order. The BR app & store says call a 833 number, the 833 number says to fill out a form on the website, the form sends an email saying call the 833 number. The store will tell you the same thing. Not worth the risk, especially in this economy.
1 person found this review helpful

D Rochell
If you're going to text me a code to enter in order to register the app, you can't keep kicking me off and constantly having to start over with the registration process. Every time go to sign up/register the app, everything goes fine until it's time for me to open up my text messages and get the code to enter. It keeps kicking me out, forcing me to have to start all over. I have no other option but to leave the site and go into my text messages to access the code.
2 people found this review helpful