Petco: The Pet Parents Partner

Petco Animal Supplies, Inc.

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About this app

The Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores.

GET IT TODAY

You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car.

PERSONALIZED TO YOUR PETS

Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet.

Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life.

BOOK GROOMING APPOINTMENTS AND GET REWARDED

Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, members can unlock the grooming perk in the app and receive a free 8th groom. Need to rebook, reschedule or cancel? You can do that in the app as well.

PERSONALIZED SHOP

Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier.

VITAL CARE

Our Vital Care membership makes pet care easier and more affordable. Track, load and redeem your Vital Care points and Vital Care Rewards in the app.

Ratings and reviews

The app is not very user friendly. In trying to make it "easier" it is a pain in the butt to find what you need. Also, the standard "home" selection which typically points to the main page for shopping, etc does not actually go there. It takes you to your pet info...which generally falls under your account information. So you have to retrain your brain for this one app. It's a waste of time. Web page is slow but at least it has more options & easy to find.

Almost complete garbage. Random error codes. Slow. Terrible, and I mean terrible, search options. Honestly it's like they don't want you to find what you want. Options for shipping appear and disappear randomly with little to no explanation. Stunning how bad this is in 2024. I'll give it 2 stars because eventually I can get my order placed but it probably deserves 1.

This app is a buggy, frustrating mess that frequently crashes, refuses to load pages, won't apply available rewards and won't tell you why, etc. My OS is up to date and I still get that aggravating "ruh roh!" once per usage of the app at least. I had to cancel and restart my repeat delivery to edit the payment because the app wouldn't let me. Hire some IT people, Petco.

What's new

We've improved your app experience by fixing a few bugs