My H-E-B

Name: My H-E-B
Availability: InStock
Rating: 4.688486576080322 (43182 reviews)
Author: H-E-B

H-E-B

43.2K reviews

Everyone

1M+

Downloads

Everyone

Learn more

About this app

The My H-E-B app offers new ways to save time and money, whether you shop online or in H-E-B stores.   

⏰ SAVE TIME  
- Convenient curbside pickup, in as little as 2 hours
- Grocery delivery, with same-day options available
- Shopping lists to plan meals and more
- In-store maps to find items fast
- Reorder your top items from your past orders
- Manage prescriptions for you and your family, including refills and delivery  

💰 SAVE MONEY  
- Personalized coupons, just for you
- Redeem digital coupons online or in store
- Browse your store’s weekly ad
- Shop our everyday low prices  

🔎 AND MORE 
- Explore our sprawling selection of fresh food and unique products 
- Discover shoppable recipes that make meal planning a cinch 
- Scan barcodes at home to quickly find items online
- Pay with your SNAP EBT card for pickup and delivery

Grocery pickup and delivery, coupons, weekly ad, shopping lists, and more

Updated on

Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

42K reviews

Haley Hayden

April 30, 2026

App crashes frequently and will empty my cart. it randomly takes things out of my cart if the physical store is out of stock-however it doesn't update me or let me know. so I have to remember how many items are in cart. I started to make a physical list because I've had to redo my entire order. and yes, the app is up to date. love the recipes and features the app gives, but I'd trade it just so its functional.

14 people found this review helpful

H-E-B

May 2, 2026

We're sorry to see this! Please reach out to us at https://www.heb.com/contact-us, and our team will be happy to help look into this.

Samantha Whisenhunt (Sammi Jo Scott)

November 8, 2025

Edited again (11/8/25): I'm now having to login several times a day, even when uninstalling and reinstalling. I understand safety, but if you added the biometrics to log back in, it would be a million times better. I HATE having to go to the website, type my email, go to the next page, then put my password everytime. Please fix.

33 people found this review helpful

H-E-B

September 15, 2025

We're sorry you're having trouble with the My H-E-B app, Samantha. To further assist, please feel free to reach us at 1-855-803-0611 (Monday - Sunday, 8 am - 8 pm CST). Our Partners would be happy to look into this.

Amy Hays

August 30, 2026

During the middle of a delivery order and trying to respond to the shopper, the app logged me out without notice and then it required a bunch of login screens and enforced extra screens irrelevant to the purchase. Horrible customer experience, caused by poor software implementation. There should be away to delay the updates to the account until the order is resolved, not during delivery service.

H-E-B

August 31, 2026

Thank you for the review, Amy. We will address this with our Partners, but if you would like to further discuss this you can reach us at 1-855-803-0611, 8 a.m. to 8 p.m. daily.