
Haley Hayden
App crashes frequently and will empty my cart. it randomly takes things out of my cart if the physical store is out of stock-however it doesn't update me or let me know. so I have to remember how many items are in cart. I started to make a physical list because I've had to redo my entire order. and yes, the app is up to date. love the recipes and features the app gives, but I'd trade it just so its functional.
We're sorry to see this! Please reach out to us at https://www.heb.com/contact-us, and our team will be happy to help look into this.

Felipe Pubillones
I honestly don't see a point to this app. Unlike other large supermarket chains, HEB has no loyalty program nor app only coupons. Sure it works and you can do price checking prior to arriving at a store & locate a store, but that's the bare minimum requirement. Sometimes I even forget I have the app installed and check the website.
Thanks for taking the time to leave us a review of the My H-E-B app. Our Partners are always working to improve the app for our customers, and we can assure you we have shared your feedback with our Partners.

MarkLyn
- Flag inappropriate
- Show review history
I really like this app a lot. It is pretty well laid out but I have two suggestions. 1) search results should list common items first (ie: search on broccoli brings up everthing broccoli and actual produce broccoli, which is a common item, further down the list and 2) Please create a way for a user to add a comment line for each item in the shopping list. This helps me remember what I'm buying the item for (ie: potato - small for salmon recipe, or allow a user to create their own item in list.
7 people found this review helpful
Thanks for the review. We are always working to make the app better for our customers and will be sure to share your feedback with our Partners.