RAKBANK App

4.5
29.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to a whole new Digital Banking Experience!

RAKBANK App offers convenience and security with a host of features & intuitive user experience.

Key features

· Seamless Digital Account opening – Open your account on the app and get your virtual debit card in a few clicks.
· Biometric Login - Login using your Fingerprint or Face ID
· Card Activation – Activate your Debit or Credit card without even logging into the app
· Reset Card PIN – Reset your Debit or Credit Card PIN easily (applicable for eligible cards)
· Multiple Bill Payments – Pay your bills in one go
· Quick View – Easy access to commonly used banking services
· Quicker Funds Transfers - Send money instantly within UAE or use our RAKMoneyTransfer service to send money instantly abroad.
· Mobile Cash – Self or beneficiary card less cash withdrawal using a RAKBANK ATM machine
· Discover and Apply – Learn more and apply for RAKBANK products
· Live Chat – Chat for help or information from within the app

How to register:

Download the RAKBANK app, click Register and follow simple on screen instructions to enter a card or account number along with the PIN to register and start using the app.

Kindly note, this app will not work on jail broken devices.

Physical address:
RAKBANK Corporate Office Dubai
P.O. Box 1531,
Dubai Silicon Oasis
Dubai, UAE

Privacy Policy Link: https://www.rakbank.ae/en/privacy-policy
Updated on
Nov 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
28.9K reviews
Izzat Mambetov
November 6, 2024
Horrible service in general. Makes you wait for so long . Does not reach back to you . No one follows up . Logs you out automatically. And each time you reach out, you have to explain everything from scratch ! Because they delete the history!
Did you find this helpful?
RAKBANK
November 7, 2024
Hello Izzat, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no. 07, for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.
Mohamed Raoof P M
October 7, 2024
Day 9 : Support said last swift copy was not in proper format (no callback until now), I keep following, SMS was incorrect and said they could not find the payment, I send again and they confirmed they got correct one. Waiting for next update. Issue : I’m stuck chasing my money. Despite sending the SWIFT copy three times, I’m still told it’s pending, with no action or follow-up from your side. If this is how you handle a simple payment, I can’t imagine trusting you with my salary account.
1 person found this review helpful
Did you find this helpful?
RAKBANK
October 7, 2024
Hello Mohamed, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no. 03 , for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.
Muhammad Ateeq
November 4, 2024
I got scam from rak bank I transfer the money in pakistan 200 aed but they charge from me extra amount for service 237aed extra it's mean you have to pay double amount I called helpine they said we will charge 105 aed for cancellation your transaction really i didn't see this kind of the bank I will not refer to any one please be carefully
Did you find this helpful?
RAKBANK
November 5, 2024
Hello Muhammad, We regret the inconvenience caused. Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.05 , for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.

What's new

Squashed a few bugs and made some minor tweaks under the hood.