altafiber Assist

2.9
38 reviews
10K+
Downloads
Content rating
Everyone
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About this app

altafiber Assist runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan an altafiber agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us.

Note: The Android location permission gives us access to additional network data
Updated on
Sep 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
38 reviews
A Google user
July 26, 2019
downloaded it..trying to set up for the installer to come out. I knew before the installer knew that the app wasnt working. after trying to send ID five different times, he found out the app was having technical issues... you think..sheesh. after reading some reviews, I decided to forget Cincinnati bell and go with Spectrum.
12 people found this review helpful
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Judeţ Mevertis
July 4, 2023
Not accurate. It claims the current download speed is 90mbps. However I'll literally trying to download something right now that's only 241mb and it's estimated to take 3 HOURS
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Lynn “Freelyn”
July 10, 2022
Always available to help with any issues, love the live chats so you don't need to call them
4 people found this review helpful
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What's new

Bug fixes and performance improvements