SolaXCloud

2.8
4.1K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Important: The SolaXCloud app has been developed by SolaX Power for use only with devices running on the SOLAX CLOUD platform. If you currently own a device operating on the SOLAX PORTAL platform, please visit www.solaxpower.com to download the relevant app directly to your Android device.

SolaXCloud is a monitoring App enabling the end-user and the agent to check the inverter status, yield, load consumption and exported energy anytime with the help of cloud data analysis.
End-users can use either remote or local login to view the real-time data and change settings of the inverter, but agent can only use the remote login to view the site information and inverter data due to user privacy protection reason.

Description of End-user Login:
After successful user login, end-users can check various data including site name, panel size, inverter No., battery status, alarm information, inverter yield, load consumption, exported energy and etc. SolaXCloud collects and processes data every 5 mins, users can depend on the dynamic flow chart to monitor the power among panels, inverter, battery, grid and load.
At the same time, if inverter data is online, users can change the settings including Date & time, safety, power factor, work mode, charger and etc. Please kindly note that the password will be required to enter Advance and Super parameters setting.

Description of Agent Login:
After successful agent login, agent can not only check the user, site, inverter list and authorization status, but also the account details including contact person, address, system commission date, rated power, user name, yield today and yield total.
Updated on
Sep 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.7
3.94K reviews
Zaheer uddin Babar
July 4, 2025
earning history and consumption history has disappeared since yesterday. app is extremely broken with all the stats. It looks like the server has malfunctioned, or some stored procedures have been committed by an internee. basic calculations are off the roof. making the whole user experience extremely poor and painful for monitoring. used to be such a good app. but obvious bugs every now and then make it look so bad that it shouldn't be recommended to any future users.
9 people found this review helpful
Did you find this helpful?
Solax
September 25, 2025
We sincerely apologize for any inconvenience this has caused. You can upgrade to version 6.12.1 for a better user experience. If you continue to experience issues, please send your information to our service email at service.cloud@solaxpower.com, and we will assist you further.
Stefan
September 29, 2025
The original version of the app worked fine, since the recent updates it has kicked me out and says my account has been cancelled. Already phoned once to correct this, guess I have to do it again. App updates are usually for the better...? Update, the new version of the app is much much better. Since downloading it, it has been stable, better GUI, there is far more information available about your usage both current and historical.
2 people found this review helpful
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Solax
September 29, 2025
We sincerely apologize for any inconvenience this has caused. You can upgrade to version 6.12.1 for a better user experience. If you continue to experience issues, please send your information to our service email at service.cloud@solaxpower.com, and we will assist you further.
tomas trencan
October 3, 2025
intelligence is not working properly. I have Ticket open for weeks and it's still turning on my export in negative prices! I got not reply from the email you suggested. I am posting to Ticket #437992 often as this is wrong almost every day. I rarely get responses (weeks) and they are factually incorrect. edit October: after 3 months still not resolved. still selling at negative prices, Support is not replying.
Did you find this helpful?
Solax
September 25, 2025
We sincerely apologize for any inconvenience this has caused. You can upgrade to version 6.12.1 for a better user experience. If you continue to experience issues, please send your information to our service email at service.cloud@solaxpower.com, and we will assist you further.

What’s new

1.Enhance the usability of the entry for the energy data statistics function.

App support

Phone number
+8613593678169
About the developer
浙江艾罗网络能源技术股份有限公司
rdc@solaxpower.com
中国 浙江省杭州市 西湖区莲花街333号莲花商务中心C座9楼 邮政编码: 310063
+86 176 9557 4270

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