Universal Orlando Resort

NBCUniversal Media, LLC

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Ratings and reviews

A must-have for people going to Universal Orlando. Really accurate on the wait times for the rides and when stuff was closed. Map was indispensable, and we wouldn't have seen all of the different food options and ride options if we didn't have it. The power-up wristbands in the Nintendo area (paired with the app) worked completely as expected, had a lot of fun with that. If you're going here, get the app.

Many of the features of the app do not work. Universal pay is inconsistent at best. Sometimes it times out and won't reload at all. And to check your card information, you need to re-enter the security code. I loaded my park tickets and express passes into the app wallet, but it just says unable to load content. The map works well, generally, and ordering food is relatively easy, so that's good. It's nice to see wait times on the app and to see when upcoming entertainment is happening.

The app is a must but it can get annoying at times. The user interface could be better and I feel they could add features that could greatly enhance the park visit ESPECIALLY when your waiting on a line for 60 minutes. Trivia, mini games and a point to prize system of some kind. Imagine, rack up points from walking or waiting on line and get free buttons, stickers, merch or whatever. I would visit TWICE AS MUCH! Hell, they could even go the route of pokemon go or something. Wait times are bad!!!

What’s new

This latest app update includes bug fixes and other enhancements so you can continue to amplify your experience at Universal Orlando Resort!