![](https://play-lh.googleusercontent.com/a/ACg8ocJgHDyQxLZ6-LhG1_42AbrMneYBBXkOb_7cJ8wh10yNL7N5Bg=s32-mo)
Nathan Burns
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Tried to create an account, but the password apparently must be either 8 OR 64 characters according to the displayed error, but it also seems to only display that error no matter what hidden rule you ciolate so who knows. App also just crashes when attempting to login, so its just unusable. Update I suspect their email validation is broken, created a second account with just a change of email address and it stopped crashing.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVFoI4MF_a6v_FCz6mF66Y14V1FEsOsE4xFKJVelpw7seBJMDPh=s32)
Jimmy Chau
The app is unable to start a charging session at Shell Recharge stations. At one level 2 charger, it gets stuck at "Authorizing" and the station never seems to respond. At another CCS charger, the first time, I got a charge equipment error, and retrying, I got a "Card authorization failed". Fortunately, I was able to use the Chargepoint app (with the same card at the same station) to start charging. Instructions on whether to plug in vs authorize first are also unclear.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWDlWB36WN7dzVdE5X4h151Y_GuPE116Hbwnyhi-mRxzDPkDtQG=s32)
Patrick Behrens
It used to be slow, but now it's showing the charges as busy when they're not even in use. The map overlay no longer shows charging stations even though the map itself is pulling info from Google maps that shows the charging station is there. You have to scan the qr code or enter the station ID. But they still show busy after taking forever to load
4 people found this review helpful