MyURMedicine

University of Rochester

About this app

As a UR Medicine patient, you can use our MyURMedicine mobile app to access your MyChart, a free online tool, for UR Medicine patients, that gives you access to your medical record anytime, anywhere. The UR Medicine mobile app also helps you find and get directions to our hospitals, urgent care, imaging, and lab locations; view information on more than 1,300 of our specialists; and read up on the latest UR Medicine health and wellness information.

Using MyChart you can:

• View your test results, diagnoses, medications, and immunizations.
• Request appointments and prescription renewals.
• Send a message to your health care team.
• Organize all your medical information into one personal health record.
• View and pay your bill online.

You need to have a MyChart account to access the MyChart features.
For more information, visit mychart.urmc.edu, and click on “Sign Up (I don’t have access) in the blue box to the left.

Ratings and reviews

Easy with issues. Format changed without warning occasionally, works fine for months then can't view visit summaries, advised to delete then reload app, which solves problem. When I hear "No worries, it's all software controlled, can easily be modified" I know it will probably stop sometimes, as it's not truly finished and they know it. Read that AI is suffering the same issues. Please, no ads!

You can't cancel an appointment because when you click the button, it tells you to call. There are no options to reschedule. Any appointment labeled "follow up" has zero information as to which item you are following up on. It now costs a copayment to send an update message to a doctor that they requested....but it's free if you call to give that update. Honestly, in my case it's nothing more than another way to remind you of when things are scheduled.

As a patient, I was delighted to use a system that seemed so comprehensive - at first. Now, however, the more features added seem to be overwhelming the system. I cannot easily see the status of a request (tele visit or in person) Threatening to charge for messages (per message from system) is also extremely wrong. We are a captive audience but please note your app is becoming unweildy, ineffective and frustrating.

What’s new

Miscellaneous fixes and improvements.