MyURMedicine

University of Rochester

About this app

As a UR Medicine patient, you can use our MyURMedicine mobile app to access your MyChart, a free online tool, for UR Medicine patients, that gives you access to your medical record anytime, anywhere. The UR Medicine mobile app also helps you find and get directions to our hospitals, urgent care, imaging, and lab locations; view information on more than 1,300 of our specialists; and read up on the latest UR Medicine health and wellness information.

Using MyChart you can:

• View your test results, diagnoses, medications, and immunizations.
• Request appointments and prescription renewals.
• Send a message to your health care team.
• Organize all your medical information into one personal health record.
• View and pay your bill online.

You need to have a MyChart account to access the MyChart features.
For more information, visit mychart.urmc.edu, and click on “Sign Up (I don’t have access) in the blue box to the left.

Ratings and reviews

You can't cancel an appointment because when you click the button, it tells you to call. There are no options to reschedule. Any appointment labeled "follow up" has zero information as to which item you are following up on. It now costs a copayment to send an update message to a doctor that they requested....but it's free if you call to give that update. Honestly, in my case it's nothing more than another way to remind you of when things are scheduled.

I absolutely love the app. It makes finding results, seeing when medications have been sent to the pharmacy, upcoming appointments, past appointments with appointment notes. I can use it to send questions, non-emergency and about medications. It makes things so much easier when you have a hectic life and really only have time to stop and look at things in the evening.

Since you added the questions at the end of check in about how much pain you're having it doesn't want to close out. If I'm missing something, I haven't found it yet. I recently received a note to confirm my appointment, I did and a few hours later I received another confirmation request. I understand new programming often has kinks to work out but, can also be aggravating. Can we keep the after visit summary available longer? I was looking at mine, had a conversation with my wife it's gone.

What’s new

Miscellaneous fixes and improvements.