Elevate UC

Serverdata.net, Inc.

About this app

Elevate UC 4+
Elevate Cloud Communications On-the-Go

Download the Elevate Mobile App for use with Elevate UC so you can call, chat, meet, and more, anywhere work takes you.

The Elevate Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails all from one application – anytime, anywhere.

Never Miss Important Calls

Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.

Easily Collaborate From Anywhere

Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Elevate AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology.

All Your Important Collaboration Tools Right on Your Mobile Device, Including:

• An integrated, searchable corporate contact list
• One-tap calling of your contacts
• One-tap calling into conference bridges
• The ability to manage multiple calls at once
• Voicemail transcription
• Advanced calling features:
 o Call transfers – blind and warm
 o Call Flip – quickly flip between mobile and desk phone during active calls
 o Call Forwarding – allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers
• Team chat and messaging
• Elevate AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Elevate chat
• The ability to host and attend meetings
• The ability to securely access and share files (requires ShareSync Mobile App)

IMPORTANT: The Elevate Mobile App requires an Elevate UC account.

* LEGAL DISCLAIMERS
1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see serverdata.net/legal/911Notifications-VTS.pdf
2. Call quality may be affected when using Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply.
4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.)
5. By downloading Elevate UC, you agree to the terms of the End User License Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see serverdata.net/legal/eula.aspx, serverdata.net/legal/privacy-policy.aspx, and serverdata.net/legal/ai-policy-notifications.aspx).

Ratings and reviews

I get notifications about the app crashing frequently. Not all calls come to my phone. I have to log out/log back in and delete/reinstall the app often to get it to start working again. Sometimes the calls will continue to ring to my phone after it is answered. I have to go in certain rooms for people to hear me on calls. It is convenient with a home/office hybrid work schedule when it does work though.

App is pretty terrible. If you pick up your desk phone the app continues to ring. If you get a call while placing a call there is no way to cancel the initial call you placed, you just have to close the app so you don't leave a long voicemail. Call quality is significantly worse on WiFi. Echoing and stuttering happen in 90% of our calls over WiFi. The app does occasionally work on cellular networks, but even when it is passably working the audio quality is still not great.

Absolutely horrendous application, calls don't properly end, forcing me to uninstall the application or log out before voicemail is reached. No SMS support, Calls don't always display whether its been connected or not and say "calling" even though I'm on the phone. There are a few other issues but i don't have enough characters to even begin describing them. I will say, it seems like the app has been better optimized for apple products but I still hear complaints by iphone users in the office.

What’s new

Quick Link Sharing (Android 14+): Easily share your meeting with the new “Copy Link” option — just one tap to instantly copy your meeting URL, no extra steps or details required.

Android Redesign: A fresh look is coming! Enjoy an updated Messages tab with a new top bar and input field. Additional design enhancements will be introduced in future releases.

Bug Fixes & Improvements