PostNL

PostNL Holding B.V.

Contains ads

About this app

Track and send your parcels with the PostNL app. In the app, you always have a complete overview of everything that's on its way to you.
Sending a parcel is also easy via the app. Looking for a PostNL point? You can also easily find these in the app.
Curious about which mail is on its way to you? Activate Mijn Post in the PostNL app so you also have a full overview of all your mail (note: only available in the Netherlands).
This way, you always have us at hand!

Stay always up to date! If you turn on notifications, we'll make sure you're always informed of the latest status of your parcel.
Also install the PostNL widget on your homescreen to always stay up-to-date.

Sending something? Have the QR code from your account scanned and receive a shipping confirmation by email.
Easily create a label via the app and have it printed at a PostNL point.

Need a stamp? Buy a digital stamp and write it on the mail, handy!

https://www.postnl.nl/

Ratings and reviews

App used to be 4/5 (quite good except for overload of ads and "tips"). Current 1/5 signals two major problems. First, setting delivery preference doesn't allow me to select the place close by (while PostNL TV ads brag I can do so). Second, setting a nearby Pakketautomaat frequently diverts stuff to a place 2km away (I want to pick my own, close by backup location).

Overflood of tips. The main screen is more filled tips and explainations about what I can do and how to do than the actual info about the deliveries. If I've read something once I don't need to see it over and over again. Tips banners used to be smaller, now take up most of the screen. I get it already that's postNL is co2 conscious and as green as Kermit. Also login buttons do nothing. Delivery options has improved greatly tough. I can chose my favorite pickup point now. Hats off to that.

Post NL app not functional or correct, no or lot of desinformation, updates too late, poor delivery standards staff, multiple missing items, or items just place somewhere around the house, App assistance "Daan" extremely annoying and disfunctional poor design, long waiting time telephone help line, poor language skills staff, but very friendly. What happened to this once great state run company?