ING HomeBank

ING BANK N.V. AMSTERDAM SUCURSALA BUCURESTI

About this app

ING Home'Bank is like a control panel for your money. You simply login with the username you choose and your fingerprint / password / digipass and you have access to all banking operations.

See some of the benefits of Home'Bank on mobile:

Pay with your Phone
You don't even need to carry your wallet with you. Take the phone, unlock the screen, move it closer to the POS and you're done, you paid Simple and Fast.

Fingerprint Login
You have access to Home'Bank with a single tap with the fingerprint authentication option. You can activate it from the Account Settings - Fingerprint Authentication menu.

Update your Data
Do you want to update your personal data? Nothing easier! Click on the Account Settings - My Data menu and you can change your data at any time.

Pay Utility Bills
With Scan & Pay you pay the bills with your phone as fast as making a selfie. Then confirm with password or digipass and you're ready, you paid for it. Simple and fast.

Find the closest ATM
You need money to get out of town, but don't know where is the nearest ING ATM? Access the Home'Bank app on your phone and find it immediately with the ATM Locator option.

In addition to mobile Phone Payments, Transfers and Invoice Payments, from ING Home'Bank you can, for example, make a Life Insurance Policy or Open a New Account and order a New Card. In short, you can do almost any of your banking business.

In order to find out how to become an ING client without going to an ING Office, read more here: https://ing.ro/lp/onboarding

The application is available in Romanian.

This application uses cookies. Read more at https://ing.ro/lp-hb/Cookies-Home-Bank

Ratings and reviews

The app is ok but some functionalities are slow. When trying to apply for a loan the release date for the legal ID is a calendar that you have to go back ( 6y in my case ) month by month. Sooo many taps; That's poor UI design ING, I know you can do better. Another thing I found during the loan simulation process was I just updated my info and got the confirmation email but the app kept telling me that I cannot continue as my info is being updated. Testing team could do better also.

The app became very buggy recently. Almost every transaction from online purchases that I need to approve from the homebank has issue. Edit: I've updated my rating to 1 star because it's getting worse. The 3D secure validation stopped working properly. I try to make a payment, I approve it in the app and then the call to the merchant site is not done! The payment remains in pending. The support said I should reinstal the app. I did that and the issue persists!

Overall an ok banking app, however the developers seem like the most incompetent ones as they still haven't been able to fix the issue regarding opening a new personal loan, as the screen keeps loading for almost a minute and then doing nothing. This is unacceptable, especially that the issue is months old. Shame on you ING! Hire more competent developers to maintain your app!!!

What's new

Regular updates help us keep Home’Bank running smoothly for you and allow us to improve your experience through small tweaks and optimizations.

See you at the next update, each time with a better Home’Bank.