
ChuckAnn D
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If I could give it zero stars I would. It's completely broken. Access denied. Put in a tech support request & received an acknowledgement but that's all. App used to work then suddenly it didn't. It has been rendered useless. I forced stopped, deleted cache & data, deleted the app, restarted phone several times. It's the only way the vehicle can be remote started & I need to leave my dog in the vehicle for a few minutes when we're traveling. So this is a huge inconvenience for me.
1 person found this review helpful
Volvo Cars
October 15, 2025
Dear customer, we’re truly sorry to hear about this experience and the inconvenience caused. We understand how important it is to rely on the app’s functionality, especially for remote start. Please contact our support team so we can assist you directly: https://www.volvocars.com/support.

Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
82 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

Jogy George
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The app is useful. One information that would be useful is the current battery watts.. the percentage remaining information is there, but would be good to have the absolute number along with the percentage. It will help understand how much watts need to be charged. Another request - when I use the map in the app and choose a destination, it would be good to know percentage and balance Distance on arrival at destination just like it is shown in the car. Not practical to go to car to check this.
Volvo Cars
October 13, 2025
Dear customer, we’re delighted to hear that you find the app useful! Your suggestions regarding the battery information and map features are invaluable to us, as they help shape future improvements. We are committed to enhancing the user experience and appreciate your input in guiding us toward what matters most to our users.