
A Google user
It is difficult to believe how poorly designed this entire line is. Whoever designed this should be fired and never be allowed to work in automation again. Out of 12 wi-fi light switches, only 2 worked and now, the app has become non-functional which means that NONE of the wi-fi switches work. Remote access has never worked. A total and complete waste of money. Even the lighting store where I bought these switches told me that they don't recommend these lights to anyone.
2 people found this review helpful
Legrand EWS/AVD
September 20, 2019
Hello - We recently released a firmware and app update to address many of these issues. If you are still experiencing issues, email us at technical.support-hs@legrand.us or call us at (800) 223-4162, Option #3. Thank you for being a Legrand customer.

A Google user
Seriously what the buisness... Before the app updated it was able to pick up my Legrand box and worked fine, but since the update it won't connect. Tried to do remote, but it couldn't find my account and had to redo my account information. The remote is useless and still doesn't connect my box. Downloaded the other Legrand app, but you can only discover devices by QR code. Please have your IT department fix the app to pick up all devices and give other options to add devices vs.a QR code.
6 people found this review helpful
Legrand EWS/AVD
November 11, 2019
Hi Tawni - I apologize for the issues you are experiencing. Legrand has several apps for different product lines, but the apps are not interchangeable. You must use the Lighting Control app to control your hub-based switches. Can you please contact me at shenali.parikh@legrand.com so we can help resolve this issue? Thank you.

Michael McGowan
This application stinks. It works only intermittently and often times I've turned on some lights remotely and then been unable to turn them off until I returned to the house. Reloading software, resetting the controller, etc doesn't work. It fails in both remote and local operation. Avoid any lighting system that requires Legrand.
7 people found this review helpful