Starship - Food Delivery

Starship Technologies

About this app

Experience the future of food delivery, today.

Save time with food, drinks and snacks delivered fast.

Our robots deliver from local restaurants to anywhere you choose.

Download the app and order your first robot delivery in minutes.
1) Discover your restaurant options and take your pick.
2) A human loads a robot with your order.
3) Track the robot in the app, as it travels to you.
4) Unlock the robot with your phone, when it arrives.

Discover the freedom of food delivered anywhere, in minutes

Ratings and reviews

App looks good and has nice options for my campus. The robots do their jobs well. Unfortunately, I can't recommend the app in its current state since it gets stuck on a loading screen after opening the app; refreshing the cache doesn't work, force stopping doesn't work, only resetting data and redoing the entire sign-in process makes it work at least once or twice. I'd be using the app much more often if this was fixed. Tl;dr: overall a good app and service, but plagued by infinite loading.

Ordering food is easy, the wait times sometimes suck but that's not the apps fault. Only thing I can't stand is how awful customer service support is. They're always at their max number of people reaching out to them so they almost never answer. I've been reaching out for more than a month trying to get a refund for an incorrect order & I still have not been able to get through.

Overall, if you are ordering the same food at the same time of day, it works alright. If you ever try to order something new or try a different place 8 times out of 10 they will cancel the order or start preparing it just for the order to time out. Also, most of the resturants using it don't program it properly and it's very frustrating to use most of the time.